Are you ready to take your business to the next level?
Unlock unparalleled growth with Israel's leading Zoho CRM experts
We deliver smart, cost-effective solutions for businesses driven by efficiency and expansion
Whether you're a CRM veteran or just starting your journey,
CRM Experts provides the perfect Zoho Suite solution. We ensure seamless implementation through clear project management, guaranteeing excellence from concept to launch. Experience tailor-made solutions, delivered on time and within budget, and watch your business thrive
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?Why Choose Zoho CRM
Zoho CRM enables companies with advanced integration solutions, that enable them to deal with complex business challenges. We specialize in the implementation and integration of a variety of software products into Zoho CRM, and accompany our customers hand in hand to implement innovative solutions and a broad organizational vision.
We can provide you with a complete view of your business activity from one platform. To automate the company's manual operative processes in a simple and uncomplicated way, Improve the process from Lead to sale, and improve your profit margin.
Do you want to take your business to the next level?
CRM EXPERTS Our Project Managment Process
We have been operating since 2013 and serve over 70 clients in Israel and around the world, from diverse fields. Over the past decade, our team has steadily grown in size and experience, building a solid reputation and developing significant areas of expertise.
Our company is recognized as an official partner with Zoho Global, and we have even won awards. We understand that the best solutions are born only from collaboration.
We believe in working "hand in hand" with our clients to gain a deep understanding of their unique needs, goals and aspirations. Your vision becomes our guide, and we consider ourselves an extension of your team.
We specialize in implementing Zoho Suite solutions for our clients, leveraging clear project management methodologies to ensure excellence from inception to launch. Our process is carefully designed to deliver customized solutions within a well-defined project timeline and budget. Here's how we do it:
Our Approach
The journey begins with the initiation of the project with a meeting or two between the companies, this stage includes identifying the purpose of the project, the set of objectives, the timeline, and the budget.
Project Initiation
Our next step is to conduct a comprehensive needs assessment through detailed interviews with key stakeholders. This involves understanding your business processes, challenges, and goals. These interviews are essential to gathering the information needed to tailor the Zoho package to meet your specific business requirements.
Needs assessment and interview
Armed with insights from the interviews, our team moves to design the optimal solution. This phase focuses on building a customized Zoho Suite that addresses your business needs while leveraging Zoho's powerful capabilities. We ensure that the design is scalable, efficient, and adapted to the best practices.
Planning the best solution
Once approval is granted, our developers begin customizing and configuring the Zoho package. This phase deals with turning the design into a functional system, developing custom features and integrating existing systems when needed. Our agile development process allows flexibility to ensure that the solution evolves according to the customer's expectations.
Development and customization
Quality is paramount, which is why we conduct thorough QA testing throughout the development phase. This ensures that every aspect of the solution works as designed, is secure and meets our high standards. We handle any problems that arise immediately and guarantee that the final product will be of the highest quality.
Before launch, we provide comprehensive training to your staff, ensuring they are proficient in use. This includes customized training materials and sessions designed to empower your users to ensure a smooth transition to the new system.
The culmination of our efforts is the launch of the Zoho Suite solution. This step is carefully planned to ensure a smooth transition, with scenario planning for any immediate questions or concerns. Our goal is a smooth operating experience, minimizing disruption to your business operations.
After launch, our commitment to your success continues. We provide comprehensive post-launch support to ensure any issues are resolved quickly and the system runs smoothly. Recognizing the importance of continuing education and business continuity, we offer additional training sessions tailored to any new features or updates within the Zoho suite. This ensures that your team remains skilled and can leverage the full power of the system as it evolves.
Furthermore, we provide extensive documentation, including user guides, best practices guides, and troubleshooting tips.
This documentation serves as a valuable resource for your team, supports self-help, and improves troubleshooting capabilities.
This is to ensure that your business can maintain continuity and efficiency, even as staff change or the organization grows.
Quality assurance (QA)
Training and knowledge transfer
Launch
Post-launch support, training, and documentation
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Our goal is to create a partnership that empowers your business, ensuring not only a successful implementation but also the long-term success and suitability of your Zoho Suite solution. Through ongoing support, training and comprehensive documentation, we provide the tools and knowledge your business needs to thrive in an ever-changing business landscape.