As of January 1, 2025, Zoho now requires SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) authentication protocols to be implemented for all domains that send emails through its applications, including Zoho Desk, CRM, Campaigns, Analytics, and others.

Why This Is Urgent: SPF and DKIM are essential for keeping your email working properly and ensuring your emails get to people. If you don't set these up, there's a real risk that your emails might end up in junk folders or not reach your customers.

 

This can disrupt your business and could harm your company's reputation.

How CRM Experts Can Assist: Understanding the technical aspects of these requirements can be challenging. CRM Experts is here to help you ensure that your email settings are compliant with Zoho’s new policies. We can manage the setup or adjustment of SPF and DKIM settings to keep your email communications secure and efficient.

 

 

Immediate Next Steps:

1. Assess Your Current Setup: Verify whether your domain has SPF and DKIM correctly configured.

2. Contact Us for Support: If you need help or have not yet updated your settings, it's critical to act now. Contact us for a swift resolution to ensure your email systems do not face interruptions.

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Act Now to Avoid Disruptions: The requirement is already in effect, and immediate action is necessary to ensure compliance and prevent any negative impact on your business communications. Checking and correcting your SPF and DKIM settings is straightforward and can be completed in just a few minutes. or reach out to us directly at for quick assistance.